A virtual assistant (or VA) is a skilled independent contractor who provides administrative, technical or creative support to clients while working outside of the client’s office.
What can Juliette Cailliau Virtual Assistant Services do for you?
Providing professional administrative and business support, I can help you handle the tasks that prevent you from doing what you do best: focusing on growing your business.
As your VA, I partner with you to help you to grow your business by handling the admin tasks or one-off projects that you may not have the time, inclination or skill set to take on. I work remotely from my home office.
Services include but are not limited to:
Administrative Services
Document creation, proofreading, editing and formatting
Agendas | Forms | Guides | Handbooks | Labels | Letters | Mail merge | Manuals | Minutes | Newsletters | Presentations | Questionnaires | Reports | Templates | Workbooks
Systems
Setting up, updating and maintaining Customer Relationship Management (CRM) systems and databases | Creating client welcome and exit packages | Managing digital files | Creating and updating cheat sheets, checklists, manuals, templates and tracking lists
Online business support
Researching online, proofreading and editing content for blog posts, eBooks, newsletters/email marketing, social media and websites | Scheduling and posting for blog posts: Squarespace and Weebly platforms | Scheduling and posting for social media: Facebook, Instagram and LinkedIn accounts | Creating graphics for blog posts, eBooks, newsletters/email marketing, social media and websites using Canva
Other
Creating online forms or surveys using Survey Monkey or Google Forms | Microsoft Office projects using Excel, PowerPoint, Publisher or Word for creating templates, checklists, spreadsheets and PowerPoint presentations | G-Suite projects using Docs, Forms, Sheets, Slides for creating templates, checklists, spreadsheets and slide presentations
Online Business Services Set-up
Website creation
BASIC Squarespace website: up to 4 pages
BASIC Weebly website: up to 4 pages
Social media/business account set-up
Facebook business page | Instagram business account | LinkedIn professional profile | LinkedIn company page | Google My Business listing
Tools
My ‘tools of the trade’ include but are not limited to:
Adobe Acrobat
Asana
Basecamp
Canva
Dropbox
G-Suite: Calendar, Contacts, Docs, Drive, Forms, Hangouts, Keep, Mail, Sheets, Slides
Harvest
iAuditor
Mailchimp
Microsoft Office: Access, Excel, One Note, Outlook, PowerPoint, Publisher, Word
Squarespace
SurveyMonkey
Teamup
Trello
Wave
Weebly
Zoom
How am I best suited to help you?
Now that you have an idea of the types of services that I can offer you as well as some of the tools that I am familiar with, you may be wondering where my strengths lie?
I LOVE to organize “stuff”!
I love turning chaos into a clean, streamlined, ORGANIZED system whether it's a junk drawer in my house or files in a physical filing cabinet, an online cloud-based account or a digital server environment. I love making sure naming conventions are consistent. I also love documenting the steps in a process and then combining a collection of detailed processes into an Operations manual.
My love of organization also extends into the realm of proofreading, editing and formatting. I cannot tell you how many times I’ve read a document, blog post, newsletter or social media post and have been frustrated on behalf of the author because they didn’t catch their misuse of “their”, “there” or “they’re”, not to mention typos and sentences that stop halfway on the page only to pick back up later on down the page. Having been described as “precision-oriented”, I love to help others keep an accurate and consistent feel throughout their content.
And lastly, still keeping to the theme of organizing, I am extremely proficient in CRM system/database management. The key to a good database system truly is consistent data entry. A database is only as strong – and useful – as the data being stored in it. Records that are incomplete or data that has been entered in a willy-nilly fashion makes it much more challenging to use the CRM system/database effectively. I love setting up the rules needed to ensure consistent data entry and use.